Refund policy
Return & Refund Policy – The PRS Method
Thank you for shopping with The PRS Method.
Because our planners are dated and limited-release products, all sales are considered final once an order has shipped.
We only accept returns or replacements under the following circumstances:
• The item arrives damaged
• The item arrives defective
• The incorrect item was received
If your order arrives damaged or incorrect, please contact us within 5 days of delivery at jules@theprsmethod.com with your order number and clear photos of the issue.
If approved, we will either:
• Send a replacement (if inventory allows), or
• Issue a refund to your original payment method
Returned items must be unused and in original condition.
We do not accept returns for:
• Used planners
• Change of mind
• Incorrect address entered at checkout
Shipping fees are non-refundable.
For approved returns, customers are responsible for return shipping unless the item arrived damaged or incorrect.
Return Address:
The PRS Method
1143 Northern Boulevard, #176, Clarks Summit Pennsylvania 18411, United States
Please allow 5–10 business days after receipt of the returned item for refunds to process.